Shipping Policy
⚠️ Temporary Notice ⚠️
Currently, our shipping and payment systems are not yet active on this site. If you wish to purchase or cooperate, please contact us directly or visit our stores on platforms like Shopee / Lazada.
We ship worldwide through reliable carriers.
Processing Time
- Orders are processed and packed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will begin processing on the next business day.
Shipping Methods and Transit Time
- Standard, expedited, and priority shipping options may be available.
- International shipping times may vary significantly due to customs, holidays, or unforeseen delays. Estimated transit times are provided at checkout.
Shipping Costs and Duties
- Shipping costs are calculated at checkout based on weight, size, and destination.
- Customs Duties, Taxes, or Import Fees: The consignee (recipient) is responsible for all applicable import duties, taxes, and customs clearance fees. We have no control over these charges and cannot pre-advise what they may be.
Order Tracking
Tracking numbers will be provided once the order is shipped, allowing you to monitor the status via the carrier's website.
Lost or Delayed Shipments
- We are not responsible for carrier delays, customs clearance issues, or packages lost due to an incorrect address provided by the customer.
- If your package is lost or significantly delayed, please contact us within 7 days of the estimated delivery date, and we will assist in filing a claim with the carrier.
Contact us:
Email: kweichowgoods@gmail.com