Privacy Policy
Effective Date: [Insert Effective Date Here]
Your privacy is important to us. This policy explains how we collect, use, store, and protect your personal information when you use our website or make a purchase.
Information We Collect
We collect the following categories of information:
- Personal Identification Information: Your name, email address, shipping/billing address, and phone number.
- Payment Information: Payment details (which are not stored directly but processed securely via third-party payment gateways).
- Account Information: Username, password (encrypted), order history, and preferences.
- Device and Browsing Data: IP address, browser type, operating system, pages visited, time spent, and Cookies data.
- Marketing Data: Email subscription preferences, interactions with our promotions, and survey responses.
How We Use Your Information and Legal Basis
We use your information based on the following legal grounds and for these purposes:
| Purpose of Use | Legal Basis |
|---|---|
| To process and fulfill orders, manage your account, and provide customer service. | Fulfillment of Contract |
| To send updates, newsletters, and marketing communications you have consented to. | User Consent (You may opt-out at any time) |
| To analyze website usage to improve functionality, user experience, and our offerings. | Legitimate Interests (Optimizing our business and website) |
| To prevent fraud, ensure website security, and maintain transaction records. | Legal Obligation and Legitimate Interests |
Third-Party Sharing
We may share your data with the following third parties. All third parties are bound to protect your data and cannot use it for unrelated purposes:
- Payment Processors: To complete transactions and prevent fraud.
- Shipping and Logistics Providers: To deliver your products.
- Marketing and Analytics Services (e.g., Google Analytics, Meta Ads): To improve our services and conduct targeted advertising (with your prior consent).
- Legal Requirements: Where required by law or court order.
Data Retention
We retain your personal data only as long as necessary to fulfill business or legal purposes. For instance, we typically retain order records for at least [Insert Number of Years, e.g., 7 years] to comply with tax and accounting regulations.
User Rights (GDPR/CCPA)
If you are a user covered by GDPR or CCPA, you have the right to:
- Access, correct, or delete your personal data.
- Object to processing or request data portability.
- Opt-out of targeted marketing and the sale of your data (where applicable).
- Request a copy of the data collected.
Contact us to exercise these rights:
Email: kweichowgoods@gmail.com
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from children.
Security Measures
We use industry-standard security measures, including encryption (such as SSL), secure servers, and strict access controls, to protect your data against unauthorized access, disclosure, or misuse.